K-CART, INC.
PRIVACY POLICY
Notice Describing How We Collect, Use, and Protect Personal Information Across the K-Cart Platform
Effective Date: [24-07-2026]
Version: 2.0
Publisher: K-Cart, Inc. and its affiliates
What this Policy covers
How K-Cart collects, uses, shares, retains, and safeguards Personal Information across the Platform, including all current business lines and any future Services, and the choices available to you.
Who this Policy applies to
Visitors, registered customers, sellers, business (B2B) customers, delivery partners, advertisers, and any other individual who interacts with the Platform, in any current or future form.
Key rights you may have
Access, correction, deletion, portability, objection, restriction, and withdrawal of consent, subject to Applicable Law.
How to reach us
Details are provided in Section 16 (Contact Us) and, where applicable, through in-Platform privacy controls.
Table of Contents
Table of Contents............................................................................................................................................................................ 1
1. Definitions.................................................................................................................................................................................... 1
2. Scope and Application............................................................................................................................................................... 1
3. Personal Information We Collect............................................................................................................................................ 1
3.1 Information You Provide Directly..................................................................................................................................... 1
3.2 Information Collected Automatically.............................................................................................................................. 1
3.3 Information Obtained from Other Sources.................................................................................................................... 1
4. How We Use Personal Information........................................................................................................................................ 1
5. How We Share Personal Information.................................................................................................................................... 1
6. Cookies and Similar Technologies........................................................................................................................................... 1
7. Data Retention............................................................................................................................................................................ 1
8. Data Security............................................................................................................................................................................... 1
9. International Data Transfers.................................................................................................................................................... 1
10. Your Rights and Choices.......................................................................................................................................................... 1
11. Children's Privacy..................................................................................................................................................................... 1
12. Third-Party Links and Integrations....................................................................................................................................... 1
13. Marketing Communications.................................................................................................................................................. 1
14. Business-Line Specific Processing Notices.......................................................................................................................... 1
14.1 Subscription Services........................................................................................................................................................ 1
14.2 Digital Products.................................................................................................................................................................. 1
14.3 Warehousing Services....................................................................................................................................................... 1
14.4 Advertising Services.......................................................................................................................................................... 1
14.5 Logistics Services................................................................................................................................................................ 1
14.6 B2B Commerce................................................................................................................................................................... 1
14.7 Future Marketplace Services........................................................................................................................................... 1
15. Changes to this Policy.............................................................................................................................................................. 1
16. Contact Us.................................................................................................................................................................................. 1
This Privacy Policy (“Policy”) explains how K-Cart, Inc., together with its affiliates and subsidiaries (“K-Cart,” “we,” “us,” or “our”), collects, uses, discloses, retains, and otherwise processes personal information in connection with the K-Cart digital commerce platform, including our websites, mobile applications, application programming interfaces, connected-device integrations, and any current and future Services (as defined below), whether accessed through web, mobile, in-store, voice, or any other present and future technologies (collectively, the “Platform” or “Services”). This Policy applies to all individuals who interact with the Platform, including visitors, registered account holders, sellers, business (B2B) customers, delivery partners, advertisers, and other participants, in any manner and through any channel now known or hereafter devised.
K-Cart operates a digital commerce platform designed to support, without limitation, the discovery, listing, purchase, sale, subscription, warehousing, fulfilment, delivery, and advertising of a broad and evolving range of products and services, including but not limited to groceries, general merchandise, consumer electronics, apparel, home goods, digital products and content, subscription services, warehousing and fulfilment services, advertising services, logistics services, and business-to-business (B2B) commerce services, together with such additional products and services as K-Cart may introduce from time to time as part of its current and future marketplace offerings. References in this Policy to the “Services” should therefore be read broadly and are not limited to any single category of product, service, or business line. Section 14 (Business-Line Specific Processing Notices) sets out additional, business-line-specific information for certain Services.
1. Definitions
1.1 “Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, including any information meeting an equivalent definition under Applicable Law.
1.2 “Processing” means any operation or set of operations performed on Personal Information, whether or not by automated means, including collection, recording, organisation, structuring, storage, adaptation, retrieval, use, disclosure, combination, restriction, erasure, or destruction.
1.3 “Platform” or “Services” means the K-Cart digital commerce platform in its entirety, including all current features, functionalities, and business lines described in this Policy (including subscriptions, digital products, warehousing, advertising, logistics, and B2B commerce), and any future products, features, functionalities, or offerings that K-Cart may develop, acquire, or make available from time to time, across any present and future technologies.
1.4 “Applicable Law” means all data protection, privacy, consumer protection, and related laws and regulations applicable to K-Cart's Processing of Personal Information in the relevant jurisdiction, as amended, re-enacted, or replaced from time to time.
1.5 “Third-Party Partner” means a seller, B2B customer, delivery partner, warehousing or fulfilment partner, payment processor, advertiser, marketing partner, analytics provider, or other third party that participates in or supports the Services.
1.6 “Business Line” means a distinct category of Services offered on the Platform, including subscription services, digital products, warehousing and fulfilment services, advertising services, logistics services, B2B commerce services, and any future marketplace services introduced by K-Cart, each as further described in Section 14.
1.7 “You” or “individual” means any natural person whose Personal Information is Processed by K-Cart in connection with the Services, including where that person acts on behalf of, or is employed or engaged by, a business customer.
2. Scope and Application
2.1 This Policy applies to Personal Information collected through the Platform, through communications with K-Cart (including customer support, surveys, and marketing communications), and through offline interactions connected to the Services, including in-person deliveries, warehouse or fulfilment-centre interactions, contact-centre interactions, and promotional events.
2.2 This Policy is drafted on a forward-looking basis so as to apply to K-Cart's current and future Services and is not limited to any specific product category, Business Line, or mode of delivery existing as of the Effective Date. As the Platform evolves, this Policy shall be construed to extend to such future products and Services on the same general terms described here, subject to any updates issued under Section 15 (Changes to this Policy).
2.3 This Policy does not apply to information Processed by Third-Party Partners under their own privacy policies, nor to any third-party websites, applications, or services linked to or integrated with the Platform, except to the extent such information is collected by or on behalf of K-Cart.
2.4 Where a specific Business Line involves materially different Processing activities from those described generally in Sections 3 to 13, Section 14 sets out additional detail applicable to that Business Line. In the event of any conflict between Section 14 and the general provisions of this Policy in respect of a particular Business Line, Section 14 governs to the extent of the conflict.
3. Personal Information We Collect
The table below summarises the principal categories of Personal Information collected across the Platform, including in connection with subscription, digital product, warehousing, advertising, logistics, and B2B commerce Business Lines. This summary is illustrative and not exhaustive; K-Cart may collect additional categories reasonably necessary to operate, secure, and improve the Services, including in connection with new features, products, or Services introduced after the Effective Date.
Category of Personal Information
Illustrative Examples
Primary Source
Identity and contact data
Name, delivery address, billing address, phone number, email address
Provided directly by you
Account data
Username, encrypted password, account preferences, saved lists
Provided directly by you
Transaction data
Order history, items purchased or listed, invoices, returns and refunds
Generated through use of the Platform
Subscription data
Subscription plan, billing cycle, renewal and cancellation status
Provided directly by you; generated through use of the Platform
Digital product data
Licence or entitlement records, download and access history, device authorisations
Generated through use of the Platform
Payment data
Tokenised payment credentials, billing details, payment status
You and our payment processors
Warehousing and fulfilment data
Inventory records, storage location, handling and dispatch records (principally relating to seller and B2B accounts)
Third-Party Partners; generated through use of the Platform
Device and technical data
IP address, device identifiers, browser type, operating system
Collected automatically
Usage and interaction data
Pages viewed, search queries, click-stream activity, session duration
Collected automatically
Advertising and interest data
Advertising identifiers, interest segments, campaign interaction data
Collected automatically; advertising partners
Location data
Precise or approximate geolocation, delivery coordinates
Collected automatically, where permitted
Logistics and delivery data
Delivery status, route and handoff data, proof-of-delivery records
Delivery partners; generated through use of the Platform
B2B account data
Business name, role, procurement and billing details, authorised-user records
Provided directly by you or your organisation
Partner-supplied data
Delivery status, seller listings, fraud-risk signals
Third-Party Partners
3.1 Information You Provide Directly
• Identity and contact information, including name, delivery and billing address, telephone number, and email address;
• Account credentials and profile information, including username and password;
• Order, transaction, subscription, and preference information across all current and future product and service categories;
• Payment information, processed in accordance with Section 8;
• Communications with K-Cart, including support requests, feedback, survey responses, and dispute submissions;
• Onboarding information submitted by sellers, B2B customers, vendors, delivery or warehousing partners, or other participants, including business, tax, and verification details, where applicable;
• Reviews, ratings, photographs, and other content voluntarily submitted through the Platform.
3.2 Information Collected Automatically
• Device and technical information, including device identifiers, IP address, browser type, and operating system;
• Usage information, including pages or screens viewed, features used, search queries, and session activity;
• Location information, including precise or approximate geolocation, where enabled through device settings and used to facilitate delivery and related functionality;
• Advertising interaction information, including advertising identifiers and campaign engagement, as further described in Section 14.4;
• Cookies and similar tracking technologies, as further described in Section 6;
• Server and infrastructure log data generated through use of the Platform.
3.3 Information Obtained from Other Sources
• Delivery, warehousing, and logistics status updates, product listings, and payment confirmations from Third-Party Partners;
• Information from social media platforms or identity providers where you elect to log in or link an account through such services;
• Information from fraud-prevention services, credit reference agencies, marketing and advertising partners, and publicly available sources, to the extent permitted by Applicable Law;
• Information obtained in connection with future product integrations, including partnerships, acquisitions, or co-branded offerings.
4. How We Use Personal Information
We Process Personal Information for the following purposes, including but not limited to:
• Providing, operating, maintaining, and improving the Services, including current and future features, products, and Business Lines;
• Processing and fulfilling orders, subscriptions, digital product entitlements, payments, refunds, and returns;
• Coordinating warehousing, fulfilment, logistics, and delivery with Third-Party Partners;
• Operating and supporting B2B commerce accounts, including procurement, invoicing, and account management;
• Personalising content, recommendations, search results, and advertising;
• Communicating regarding orders, subscriptions, account activity, customer support, and Service updates;
• Sending marketing and promotional communications, subject to applicable consent and opt-out rights;
• Detecting, investigating, and preventing fraud, abuse, security incidents, and violations of our terms;
• Complying with legal, regulatory, tax, and accounting obligations;
• Conducting analytics, research, and product development, including for products and Services not yet launched as of the Effective Date;
• Enforcing our terms of service, this Policy, and other applicable agreements.
Where required under Applicable Law, K-Cart Processes Personal Information on one or more of the following legal bases: (a) performance of a contract with you; (b) compliance with a legal obligation; (c) your consent; (d) K-Cart's legitimate interests, provided such interests are not overridden by your data protection interests or fundamental rights and freedoms; or (e) protection of vital interests, where applicable.
5. How We Share Personal Information
5.1 K-Cart may disclose Personal Information to the following categories of recipients, in each case only as reasonably necessary for the purposes described in this Policy:
• Third-Party Partners, including sellers, B2B customers, delivery partners, warehousing and fulfilment partners, and logistics providers, to enable order fulfilment across current and future product and Business Lines;
• Payment processors and financial institutions, to facilitate transactions;
• Advertising and marketing partners, to facilitate the advertising activities described in Section 14.4;
• Service providers engaged to perform functions on our behalf, including hosting, analytics, customer support, marketing, and fraud prevention;
• Professional advisers, including legal, accounting, and audit professionals;
• Regulatory authorities, law enforcement, and courts, where required by Applicable Law or in connection with legal proceedings;
• Affiliates and subsidiaries of K-Cart, for purposes consistent with this Policy;
• A successor entity in connection with any merger, acquisition, reorganisation, financing, or sale of assets, including in connection with the expansion of the Platform into additional or future marketplace offerings;
• Any other third party, with your consent or as otherwise permitted or required by Applicable Law.
5.2 K-Cart does not sell Personal Information in exchange for monetary consideration, except as may be permitted under, and disclosed in accordance with, Applicable Law. To the extent Applicable Law characterises certain disclosures to Third-Party Partners (including for advertising purposes) as a “sale” or “sharing” of Personal Information, K-Cart will provide the disclosures and choice mechanisms required under such Applicable Law.
6. Cookies and Similar Technologies
6.1 K-Cart and its Third-Party Partners use cookies, software development kits, pixel tags, web beacons, and other similar tracking technologies (collectively, “Tracking Technologies”) across the Platform, including current and future websites, applications, and channels operated by K-Cart, and in connection with the advertising activities described in Section 14.4.
6.2 Tracking Technologies are used for purposes including authentication, security, preference storage, analytics, performance measurement, and personalised advertising.
6.3 Where required by Applicable Law, K-Cart will obtain consent before placing non-essential Tracking Technologies and will provide mechanisms for you to manage your preferences, which may include browser settings, in-application controls, or a dedicated preference centre.
7. Data Retention
7.1 K-Cart retains Personal Information for as long as reasonably necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, tax, or reporting requirements.
7.2 In determining an appropriate retention period, K-Cart considers the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure, the purposes of Processing, and applicable statutory or regulatory retention requirements. Retention periods may vary between Business Lines to reflect their differing operational and regulatory requirements, as further described in Section 14 where relevant.
7.3 Where Personal Information is no longer required, K-Cart will securely delete, destroy, or anonymise it in accordance with our internal data retention and disposal procedures.
8. Data Security
8.1 K-Cart implements technical and organisational measures designed to protect Personal Information against unauthorised or unlawful Processing and against accidental loss, destruction, or damage, having regard to the nature of the Personal Information and the risks presented by Processing.
8.2 Such measures include, without limitation, encryption of data in transit, role-based access controls, network security monitoring, and contractual security obligations imposed on Third-Party Partners and service providers.
8.3 No method of transmission or storage is completely secure, and K-Cart cannot guarantee the absolute security of Personal Information. You are encouraged to take reasonable steps to protect your own account credentials.
9. International Data Transfers
9.1 K-Cart may transfer, store, and Process Personal Information in jurisdictions other than your jurisdiction of residence, including jurisdictions that may not offer an equivalent level of data protection.
9.2 Where such transfers are subject to Applicable Law, K-Cart will implement appropriate safeguards, which may include standard contractual clauses, adequacy determinations, or other lawful transfer mechanisms recognised under Applicable Law.
10. Your Rights and Choices
10.1 Subject to Applicable Law and any applicable exemptions, you may have the right to: (a) access your Personal Information; (b) request correction of inaccurate or incomplete Personal Information; (c) request deletion of Personal Information; (d) object to or restrict certain Processing; (e) request portability of Personal Information; (f) withdraw consent, where Processing is based on consent; and (g) opt out of certain disclosures, including for targeted advertising purposes.
10.2 You may exercise these rights by contacting K-Cart using the details in Section 16. K-Cart may take reasonable steps to verify your identity before fulfilling a request, and may decline a request to the extent permitted by Applicable Law.
10.3 You may also manage certain preferences directly through your account settings or device settings, including marketing communication preferences, advertising preferences, and location permissions.
11. Children's Privacy
The Platform is not directed to children under the age specified under Applicable Law, and K-Cart does not knowingly collect Personal Information from such individuals. If K-Cart becomes aware that it has collected Personal Information from a child in violation of Applicable Law, it will take reasonable steps to delete such information.
12. Third-Party Links and Integrations
The Platform may contain links to, or integrations with, third-party websites, applications, or services, including those of Third-Party Partners. This Policy does not apply to such third-party properties, and K-Cart is not responsible for their privacy practices. You are encouraged to review the privacy policy of any third-party service before providing Personal Information to it.
13. Marketing Communications
13.1 K-Cart may send marketing communications regarding current and future Services, promotions, and offerings, subject to your consent and applicable opt-out rights.
13.2 You may opt out of marketing communications at any time using the unsubscribe mechanism provided in such communications or through your account settings, without affecting the delivery of transactional or service-related communications.
14. Business-Line Specific Processing Notices
This Section 14 supplements, and does not replace, the general provisions of Sections 3 to 13, and describes how those general provisions apply to specific Business Lines currently offered on the Platform. This Section is illustrative of how the Policy applies across Business Lines and is not intended to describe Processing activities materially different from those already described generally in this Policy.
14.1 Subscription Services
Where you purchase a subscription, K-Cart Processes subscription data (including plan selection, billing cycle, renewal, and cancellation status) to administer the subscription, process recurring payments, and provide renewal and cancellation communications, on the legal bases described in Section 4.
14.2 Digital Products
Where you purchase or access digital products or content, K-Cart Processes digital product data (including licence or entitlement records, download and access history, and device authorisations) to provision access, enforce licence terms, and provide customer support in relation to such products.
14.3 Warehousing Services
Where K-Cart provides warehousing or fulfilment services to sellers or B2B customers, K-Cart Processes warehousing and fulfilment data (including inventory records, storage location, and handling and dispatch records) to manage storage, pick-and-pack, and dispatch operations, and to provide inventory reporting to the relevant seller or B2B customer.
14.4 Advertising Services
K-Cart offers advertising services to sellers, brands, and other advertising partners. In connection with these services, K-Cart Processes advertising and interest data (including advertising identifiers, interest segments, and campaign interaction data) to deliver, measure, and report on advertising campaigns, and to personalise advertising content, subject to the consent and choice mechanisms described in Sections 6 and 10.
14.5 Logistics Services
K-Cart coordinates logistics and delivery through Third-Party Partners. In connection with these services, K-Cart Processes logistics and delivery data (including delivery status, route and handoff data, and proof-of-delivery records) to coordinate delivery, resolve delivery issues, and improve delivery performance.
14.6 B2B Commerce
Where an individual interacts with the Platform on behalf of a business customer, K-Cart Processes B2B account data (including business name, role, and procurement and billing details) to administer the business account, process business orders, and manage authorised-user access. Where such an individual's Personal Information is Processed in this context, this Policy applies to that Personal Information in the same manner as for any other individual.
14.7 Future Marketplace Services
K-Cart may from time to time introduce additional marketplace services beyond those described in Sections 14.1 to 14.6. Such future services are expected to involve Processing of Personal Information of the same general categories, and for the same general purposes, described in Sections 3 and 4 of this Policy, applied to the relevant new Business Line, so that this Policy may generally accommodate such future services without requiring a complete rewrite. K-Cart will not make inaccurate claims about its data Processing activities in connection with any future service. If a future service introduces Processing activities that are materially different from those described in this Policy, K-Cart will update this Policy as required by Applicable Law before, or as, such Processing commences, in accordance with Section 15.
15. Changes to this Policy
K-Cart may update this Policy from time to time to reflect changes in its Processing practices, legal or regulatory requirements, or the introduction of additional products and Services, including future marketplace offerings not contemplated as of the Effective Date. Where such changes involve Processing of the same general nature described in this Policy, K-Cart intends that this Policy will accommodate such changes without requiring a complete rewrite. Where a change introduces materially different Processing activities, K-Cart will update this Policy as required by Applicable Law. Material changes will be notified in accordance with Applicable Law, including, where appropriate, through the Platform or by email. The “Effective Date” on the cover page of this Policy indicates when it was last revised.
16. Contact Us
Questions, requests, or complaints regarding this Policy or K-Cart's Processing of Personal Information may be directed to:
K-Cart, Inc.
Address: [Attihalli village,
Hettur hobli,
Sakleshpur taluk,
Hassan,
Karnataka,
573123.
]
Email: [kcartapp@gmail.com]
K-Cart will endeavour to respond to legitimate requests within the timeframe required under Applicable Law. You may also have the right to lodge a complaint with a competent supervisory or regulatory authority.