K Cart Delivery Application

Privacy Policy

Effective Date: 24-07-2026

K Cart ("we," "our," or "us") values your privacy and is committed to protecting the personal information of our Delivery Partners. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the K Cart Delivery Application ("Application").

By registering or using the Application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information during registration and while you use the Application:

Personal Information

Full Name
Date of Birth
Gender (if provided)
Mobile Number
Email Address
Residential Address
Emergency Contact (if provided)

Identity Verification Information

Government-issued Identity Proof
Driving Licence
Passport-size Photograph
Vehicle Registration Certificate (RC)
Vehicle Insurance Details
Other documents required for verification

Banking Information

Bank Account Holder Name
Bank Account Number
IFSC Code
UPI ID (if applicable)

Device Information

Device Model
Operating System
Device Identifier
IP Address
Mobile Network Information
App Version

Location Information

To provide delivery services, the Application may collect:

Real-time GPS location while you are online
Background location during active deliveries
Pickup and delivery location history

Location access is required to assign orders, navigate delivery routes, monitor deliveries, and improve service quality.

2. How We Use Your Information

We use your information to:

Create and manage your Delivery Partner account.
Verify your identity and eligibility.
Assign and manage delivery orders.
Enable navigation and real-time tracking.
Process delivery earnings and payments.
Provide customer support.
Detect fraud and prevent misuse.
Improve application performance and security.
Communicate important service updates.
Comply with legal and regulatory requirements.

3. Background Location Access

The Application may access your location even when the Application is running in the background while you are actively accepting or delivering orders.

Background location is used solely for:

Live order tracking.
Accurate delivery status.
Route optimization.
Customer order updates.
Safety and operational monitoring.

Location tracking stops when you go offline or log out, except where required by law or for resolving delivery disputes.

4. Camera Access

The Application may request camera permission to:

Upload profile photographs.
Capture proof of delivery.
Upload identity verification documents.
Scan QR codes or barcodes where applicable.

Camera access is only used with your permission.

5. Storage Access

The Application may access device storage to:

Upload documents.
Upload delivery photographs.
Save temporary application files.
Download invoices or delivery reports where applicable.

6. Phone & Notification Permissions

The Application may use notifications to:

Notify you of new delivery requests.
Inform you about earnings.
Provide important account updates.
Send operational alerts.

Phone permissions may be required to contact customers or K Cart Support during deliveries.

7. Sharing of Information

We may share information with:

Sellers for order fulfilment.
Customers for delivery coordination (such as your first name and contact number where necessary).
Payment processing partners.
Government authorities where legally required.
Technology service providers supporting our platform.

We do not sell your personal information to third parties.

8. Data Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information only for as long as necessary to:

Operate the K Cart platform.
Process payments.
Resolve disputes.
Comply with legal obligations.
Prevent fraud and misuse.

Certain records may be retained for longer periods where required by applicable law.

10. Your Rights

Subject to applicable law, you may:

Access your personal information.
Request correction of inaccurate information.
Update your contact details.
Request deletion of your account, subject to legal and operational requirements.
Withdraw certain permissions through your device settings.

Some information may continue to be retained where required by law or for legitimate business purposes.

11. Cookies & Analytics

The Application may use analytics tools and similar technologies to:

Measure application performance.
Identify technical issues.
Improve user experience.
Analyze usage trends.

These tools do not collect more personal information than necessary for these purposes.

12. Children's Privacy

The K Cart Delivery Application is intended only for individuals who are at least 18 years of age.

We do not knowingly collect personal information from minors.

13. Third-Party Services

The Application may use trusted third-party services for:

Maps and navigation.
Payment processing.
Notifications.
Cloud storage.
Analytics.

These providers process information in accordance with their own privacy policies and applicable laws.

14. Changes to This Privacy Policy

K Cart may update this Privacy Policy from time to time.

Updated versions will be published within the Application and become effective immediately upon publication unless otherwise stated.

Continued use of the Application constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

K Cart Support

Email: kcartapp@gmail.com

Phone: 8431730221

Address:

Attihalli Village,

Hettur Hobli,

Sakleshpur Taluk,

Hassan,

Karnataka - 573123

Consent

By registering as a Delivery Partner and using the K Cart Delivery Application, you acknowledge that:

You have read and understood this Privacy Policy.
You consent to the collection, use, storage, and processing of your information as described in this Policy.
You grant K Cart permission to process location data, identity documents, payment information, and operational information necessary to provide delivery services and comply with applicable laws.